Your First Appointment

New patients should arrive 30 minutes prior to their appointment time. This will allow ample to verify insurance and complete necessary paperwork.

You may turn in your new patient forms at check-in, verify that they were received electronically, or fill them out at the time of arrival.

Provide your current health insurance cards, photo ID, and list of medications to the receptionist and medical assistant.

In the examination room the medical assistant will obtain a brief verbal medical history. A provider will then discuss your problem in greater detail and perform an appropriate examination.

For patients with long standing nasal/sinus or throat problems, evaluation typically includes a fibreoptic endoscopic examination of the affected area. In order to facilitate your examination, we ask your permission to spray your nose with a decongestant and a topical anesthetic spray (Lidocaine). This will anesthetize the lining of your nose. The endoscopic examination yields useful additional information regarding the nature and extent of disease present in otherwise difficult or impossible to examine areas. CT and MRI scans give complimentary information but they do not replace the value of an endoscopic examination.

Missing an Appointment

We make every effort to be timely with your scheduled appointment. To help us do our best, please call us if you are running late or if you cannot keep your appointment.

CCENT is happy to accept self-pay patients at an affordable rate.

Overall pricing for self-pay varies on a patient by patient basis. (Please call for additional information)

We accept most insurances.

Here are a few of the insurances we accept:

Medicare

AARP 

AETNA 

BCBS 

UHC 

Cigna

Humana Gold 

Humana PPO

Freedom Health 

Key Benefits

CCENT will also see out-of-network patients, but we are not contracted with Medicaid.

If medical tests are ordered for you (eg. sinus culture, CT scan, blood work) and you have not heard the results within one week, please call our office to obtain your results unless you have a follow-up appointment at which time you will be given your results. You may reach us during our regular business hours between 8:00 a.m – 4:30 p.m.